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customer

Clues to building your future roadmap lie outside the industry

21 “sight bites” to help you find your way Like you, I am way more interested in 2011 than I am looking back. I want to know what we can expect this year—both the good and the bad. So please, “just give me the facts.” And like you, I need to know if we’re on the right track. Will our customers continue to be focused on the same things like reducing costs; and minimizing the environmental impact of...
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How to win at your game.

Similarities to poker illustrate how you are in control The best strategy usually comes from thinking long-term. This rule of thumb applies as much to the metal business as it does in the game of poker. In poker, just because you win a hand doesn’t mean you’re good and you don’t have more learning to do. But we do learn best when we can see and experience good examples—poker has many. Did you kno...
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